Precision Natural Medicine

Complaints

We want to know if something has not gone right with your care or our service.

1. Contact us first

Please tell us what happened and what you would like us to do.

2. If you are not satisfied

You can contact the Office of the Health Ombudsman (Queensland): www.oho.qld.gov.au | 133 646.

If you live outside Queensland, you can contact the health complaints body in your own state or territory.

3. Privacy complaints

For a concern about how we have handled your personal information, you can also contact the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au | 1300 363 992.

4. Our standards

Our practitioners follow the National Code of Conduct for Health Care Workers (Queensland).

In an emergency

We are not an emergency service. In an emergency, call 000 (or 112 from a mobile). For crisis support, call Lifeline on 13 11 14.